Programming / Services

Outpatient Substance Abuse Treatment

Persons appropriate for outpatient programming are in need of structured treatment focused on prevention of illicit use, but are ready to begin incorporating sober lifestyle changes into settings outside of treatment such as family, work, school etc. Recognizing substance abuse as a multidimensional problem, outpatient treatment plans can address many issues including HIV, Hepatitis C,and other infectious disease prevention, job-readiness, perinatal addiction, domestic violence, criminal justice issues, parenting, concurrent health issues, and mental health in conjunction with the overarching goal of freedom from drug and alcohol abuse. The outpatient service menu includes substance abuse assessment, group counseling, individual counseling, case management, and periodic drug screening.

Outpatient Substance Abuse Treatment with Methadone as an Adjunct

For individuals who are addicted to heroin or other opiates, medication management is available as part of a comprehensive outpatient treatment plan. Patients who have continuous opiate dependency are assessed by medical staff for medication stabilization and maintenance. The major goals of medication management are to; alleviate withdrawal symptoms, reduce cravings for illicit opiates, and block the effects of illicit opiate use without producing unwanted side effects such as nodding or lethargy. This is accomplished through continuous assessment of individualized dosing for each patient. Use of medication, primarily methadone, is just one part of the treatment plan. Group counseling, individual counseling, case management and periodic drug screening are provided to address the primary goal of abstinence from illicit drugs as well as related concerns such as; prevention of HIV/Hepatitis C and other infectious disease, parenting, employment, criminal justice involvement, and management of mental health and primary health problems. With effective medical stabilization, the patient is able to begin the work of behavior and lifestyle change necessary for long- term recovery.

Intensive Outpatient Substance Abuse Treatment

Intensive outpatient services provide concentrated intervention focused on assisting the patient in establishing initial abstinence. After a comprehensive substance abuse assessment, an individualized treatment plan and service schedule is established. Patients are educated on the disease process of addiction and participate in highly structured and highly focused treatment sessions. Group, individual and case management sessions address the individual’s personal addictive history and use patterns as well as concrete steps for interrupting the illicit use pattern. Related problems such as employment, family, legal, health and mental health concerns are also addressed. Patients attend a minimum of nine hours of counseling per week and are provided with periodic drug screening to help track progress.

Hospital Based Medical Detox

Since August of 2001 FGC has administered medical detox programming in partnership with local hospitals. Currently, FGC administers medical detox programming at St. Bernard Hospital, located in Englewood, and Ingalls Memorial Hospital located in Harvey. Direct linkage to longer-term treatment is a focus of aftercare programming. FGC’s own continuum of care and relationship with the larger treatment community provides patients with immediate, direct aftercare treatment after successful in-patient medical detoxification from opiates and/or alcohol.

The following are a list of services that Family Guidance Centers, Inc (FGC) provides for hospital based medical detox programs that are not provided by any other contractor;

1. FGC Detox Counselors on-site at the hospital are state approved and trained clinical assessors and trained and licensed/certified substance abuse counselors.

2. FGC provides daily community intervention and outreach services with 2 staff assigned 100% of their time to conducting these services to assist in promoting and marketing of the unit. The staffs are out in the community meeting with community organizations and with potential patients from 7am to 9pm, Monday thru Friday.

3. FGC provides 24/7 Medical Director Services including immediate access to the physicians for patient admission approvals, patient care consultations and patient discharges.

4. FGC staff are present 24/7 on the Unit thus ensuring intakes can take place at any time during the day or night. Staffing patterns include 3 staff on each morning and afternoon shift and 2 staff on each evening shift.

5. FGC staff provide daily individual and group education sessions with all patients and provide specific and detailed referrals to substance treatment programs upon each patient’s discharge. FGC operates 3 outpatient methadone treatment programs in the Chicago area that receive a majority these referrals.

6. FGC staff provide all patient pre-admission screenings and patient pre-certification services with the State and its Utilization Review contractor (HSI) thus ensuring 100% approvals and reimbursement.

7. FGC staff are fully trained and conduct performance review/performance improvement processing that ensures the Hospital’s Medical Detox Unit can meet standards from the appropriate hospital certification bodies.

8. FGC has written policies and procedures that govern the entire operation of the medical detox unit.

Mentally Ill Substance Abuse Treatment

Mental Health Counseling
FGC employs qualified licensed psychologists, as well as master level licensed counselors and social workers to provide mental health counseling. With training and experience in both mental health and substance abuse, the clinical staff are able to assess the impact of mental health issues on recovery from substance abuse and dependency. The patient is guided in concrete steps toward healing from trauma, development of healthier family and social relationships, ongoing management of any chronic mental health conditions, and prevention of illicit substance use.

Adolescent Services

Youth Programming

School-based Prevention/ Treatment:
In the spring of 2000, FGC began a youth initiative to serve at risk adolescents and pre-adolescents.
Hundreds of students have been served through creative in-school programming at Frederic Von Schiller Elementary School, Kelvyn Park High School (Chicago) and Metro-Prep School (Arlington Heights).

Adolescent services are integrated into the school’s daily programming. Utilizing continuous on-site collaboration with school leaders and staff, FGC’s clinical staff has provides immediate on-site assessment, prevention and treatment services for those youth most at risk for substance abuse. Community education is a priority with educational events conducted in close collaboration with community leaders, educators, and parents.

HIV Screening and Assessment

FGC is making measurable headway in the prevention of HIV by offering education, risk assessments, anonymous pre and post-test counseling, and on-site testing and referrals. Additionally, the FGC health team coordinates quarterly health education events that provide clients with information on HIV, TB, Hep C, and STD prevention as well as other relevant wellness topics.

HIV infected drug abusers are given a priority intake appointment within 48 hours of requesting services. Methadone maintenance as an adjunct to treatment, proven to have a stabilizing affect on HIV affected individuals, is provided for those addicted to heroin or other opiates. Group and individual counseling sessions address the goal of abstinence from illicit drugs and alcohol in the context of maximizing the patient’s overall health and well being. FGC’s health team offers anonymous, on-site HIV pre and post test counseling, testing, and referral, along with continuous prevention education programming that extends to include the patient’s significant others and family if desired. FGC staff ensure that HIV infected individuals have access to specialized health care through strong community linkages with local primary health care providers.

Community Education

Outreach and Community Education

Substance abuse prevention and treatment work! FGC recognizes the need to actively educate the community on identifying and addressing the devastating problem of substance abuse so that it can be prevented wherever possible and promptly treated where needed. FGC provides education to community leaders, educators, parents, health care providers, child welfare leaders and workers, social service providers, and members of law enforcement and the criminal justice system. FGC staff are available to give tailored community presentations so that concerned members of the community are better equipped to identify substance abuse concerns and facilitate coordinated access to appropriate services.

Community-Based Prevention
FGC administers The Illinois Network to Organize the Understanding of Community Health (InTouch) Prevention Service Area 6 serving South Suburban Cook County. InTouch, with the major goal of preventing the abuse of alcohol, tobacco and other drugs, is designed to serve as a link between Illinois Department of Human Services funded prevention programs, state government, the research community, and local communities. This unique community-based prevention program is; fostering leadership at the local level through community organizing and advocacy; building community awareness, knowledge and skills; and conducting coordinated planning with other health promotion organizations.

Clinical Assessment

Assessment is considered a pre-treatment intervention for an individual who has evidenced having or being at risk for having a substance abuse problem. FGC provides assessments for Illinois Department of Children and Family Service referrals, criminal justice referrals, hospital referrals, self-referred individuals etc., assisting in providing timely access to care. Using the Addiction Severity Index, a well-tested and validated tool, a qualified clinician is able to make an initial determination of the individual’s risk factors and offer appropriate treatment and/or referral options.

Toxicology Testing

FGC offers state of the art drug screening using the latest oral testing technology. The non-intrusive, oral swab testing process takes less than five minutes and results from the licensed laboratory are available within a few days. The hours for toxicology testing are flexible making it convenient for pre-employment and/or employee screening.

Recovery Home Service Linkages

FGC has entered into effective partnership with several residential recovery home programs, combining FGC’s expertise in substance abuse treatment with a structured, drug -free living environment as patients begin building the foundation for a drug free, stable lifestyle.

The Residential Recovery Program, in partnership with A Safe Haven, provides intensive outpatient and outpatient treatment specifically designed for clients referred from the Cook County Court System. Residential Recovery Program patients have criminal justice involvement and begin treatment immediately upon release from jail. Group and individual counseling and comprehensive case management are provided with a unique focus on developing an illicit drug free and legal, productive lifestyle. Thus, planning for a permanent stable living environment and employment are key goals of the program in addition to ongoing relapse prevention. Over 2,000 clients have completed this program with high rates of post-treatment employment and involvement in aftercare such as 12 step programs or other supportive programs.

FGC has linked with Henry’s Sober Living House offering on-site outpatient and intensive outpatient substance abuse treatment. These patients are dealing with homelessness and a myriad of psychosocial problems. The presence of full-time FGC clinical staff at these sites has allowed for consistent patient participation and true collaboration with residential staff.

Ancillary Health Care Services

In addition to the on-site physician monitoring of each patient’s substance abuse treatment, FGC offers patients linkage to ancillary health services through coordinated partnership with local health care providers. Through collaborative networking, FGC ensures patients are assisted in accessing timely primary medical care. FGC staff engage primary health providers, reducing barriers to medical treatment and arranging referrals for appropriate care including specialized medical treatment for higher risk patients.

Residential Services

Family Guidance Centers at Triangle Center utilizes the American Society of Addiction Medicine Patient Placement Criteria (ASAM PPC-2R) as a basis for a full continuum of client care. Within this patient placement system, clients are continually assessed and receive treatment as dictated by their current need. Often times a client is in need of residential treatment to interrupt his or her usage pattern. Some clients need residential treatment to address biomedical or emotional/behavioral issues and needs.

The primary goal of residential treatment is to provide the substance abusing and substance dependent client with a structured environment that optimizes a positive treatment outcome. Residential Rehab is a residential therapeutic community that is professionally staffed 24 hours a day. This residential community is designed to improve the client’s ability to structure and organize the tasks of daily living and recovery. Clinical programming is designed to develop and apply recovery skills, including relapse prevention, interpersonal choices, and development of a social network supportive of recovery.

Clients admitted to Residential Rehab must be at least 18 years of age. The client must have a substance use disorder which he or she is currently unable to effectively control without the structure of such an intensive treatment environment. The client must be willing to engage in treatment and become abstinent.
For more information about residential services at Triangle Center call (217) 544-9858.

Illinois In-Person Counselor Grant Program

Family Guidance Centers – Sangamon & Macon Counties – Springfield & Decatur areas is one of 44 community-based organizations around the State of Illinois that was selected by the administration of Governor Pat Quinn to participate in the outreach and enrollment effort for the Affordable Care Act (ACA). The selected organizations will be conducting outreach, providing education and facilitating enrollment in the Illinois Health Insurance Marketplace.  Enrollment in the Marketplace will begin on October 1 – pre-enrollment activities preceding open enrollment.

In-Person Counselors 
Family Guidance Centers will provide information and assistance to individuals, families, and small businesses seeking to enroll in new health coverage options and affordability programs made available through the ACA.  IPCs will answer basic questions about health insurance and guide Illinois residents through the
application process for Qualified Health Plans offered by private insurers through the Illinois Health Insurance Marketplace, tax credits and cost-sharing reductions that will help make those plans affordable to eligible Illinois residents, and the expanded Medicaid program.  IPCs will provide assistance to the communities currently served by their organizations, but will also hold public outreach events and are required to assist all Illinois consumers seeking their services.

Where can I find more information about the IPC program and other aspects of health reform?
Family Guidance Centers toll free number 855-328-6392 or (217) 544-9858.  More information about the State of Illinois’ efforts to implement health reform is available at:

Are there ways to enroll in the new health plans other than using an IPC?
Yes. Illinois residents may determine their eligibility for financial assistance and enroll in coverage online, by  phone, or by mail.  Open enrollment for individual and family coverage begins on October 1, 2013, and lasts through March 31, 2014.  Small businesses may initiate enrollment at any point beginning October 1.

Priority Access & Specialized Programming


  • Women and Children
  • Pregnant and PostPartum Women
  • Indigent Adult Males
  • Injecting Drug Abusers
  • HIV-Infected Drug Abusers
  • Illinois Department of Children and Family Services Referrals
  • Persons Eligible for Temporary Assistance for Needy Families
  • Criminal Justice Offenders
  • Treatment Alternative for Special Clients Referrals
  • Student with specific learning disabilities, emotional disturbance, other health impairment and Autism ages 5-21